Stefanie Hogan
Engineering Leadership | Team Optimization | Strategic Product Delivery
Results-driven Engineering and Product Operations Leader with 10+ years of experience in engineering program management, operational excellence and agile delivery within complex environments. Skilled at optimizing processes, driving cross-functional initiatives, and building high performing teams to support business goals. Passionate about bringing clarity to complex areas and scaling engineering organizations for long-term success.
Core Competencies
✅ Engineering Operations
Engineering Tooling and Automation | Task and Delivery Tracking | Budget and Spend Analysis | Vendor Management | Resourcing and Capacity Planning
✅ Program & Project Management
Crossfunctional Initiative Leadership | Process Optimization | KPI Monitoring & Reporting | Risk Mitigation | Change Readiness & Management | Agile Methodologies
✅ Leadership & Collaboration
Stakeholder Engagement | Resource Optimization | Conflict Resolution | Team Building & Coaching | Strategic Planning & OKRs | Engineering & Product Alignment
Professional Experience
Director of Engineering Operations
Oct 2023 – Present
Skipify | San Francisco, CA
- Own and manage engineering tooling and task management systems, improving visibility, operational efficiency, and ease of onboarding across engineering.
- Spearheaded the migration to JIRA Cloud, centralizing delivery tracking and enhancing transparency.
- Developed and implemented a product prioritization and delivery framework, ensuring trade-off decisions and execution align with company strategy.
- Manage engineering-wide operational processes, including resource allocation, strategic planning, team capacity alignment, delivery timelines and team offsites.
- Designed and implemented an incident response framework using OpsGenie; streamlining on-call workflows, reducing response times, and ensuring incidents are handled efficiently. Documented and trained all teams on best practices, improving incident resolution and operational resilience.
- Manage 8 direct reports and provide mentoring support to the entire product team, fostering professional growth and alignment with organizational goals.
Engineering Operations Lead
Oct 2022 – Oct 2023
Skipify | San Francisco, CA
- Established engineering development processes and best practices, improving alignment across teams.
- Led operational initiatives during GoCart's acquisition by Skipify, ensuring a seamless transition.
- Conducted budget analysis for engineering initiatives, driving cost optimization across projects.
- Held regular one-on-one meetings with engineers and product managers, fostering strong relationships and enhancing team retention by providing tailored support and proactive engagement.
Senior Scrum Master
Nov 2021 – Oct 2022
GoCart | Denver, CO
- Directed a critical infrastructure migration project, completing the lift-and-shift in under 90 days with zero downtime (Migration from GoCart to Skipify).
- Enhanced team predictability through updated metrics, improving transparency and execution speed.
- Partnered with engineering and product leads to balance priorities and optimize incremental delivery.
Senior Agile Delivery Lead
July 2020 – Nov 2021
84.51 | Cincinnati, OH
- Led company-wide transformation to value stream agile development, improving operational efficiency across departments.
- Improved engineering team predictability by 50% through enhanced processes and dependency tracking.
- Managed a software deprecation project that saved over $11M, optimizing cost structure and tech stack.
Senior Scrum Master
Dec 2019 – July 2020
Humana | Louisville, KY
- Drove implementation of a continuous deployment cycle, reducing release times by 25%.
- Oversaw PI planning for 8 teams, aligning goals and improving cross-team collaboration.
- Developed onboarding documentation and training for new Scrum Masters and Product Owners, standardizing best practices and improving team ramp-up efficiency.
Senior Scrum Master/Engineering Manager
Jan 2018 – Dec 2019
SkuVault | Louisville, KY
- Led the transition from Waterfall to Agile development methodologies, spearheading the adoption of Agile frameworks and ensuring a seamless transformation across three teams.
- Designed and delivered training for product owners and business analysts on Agile principles, establishing standardized structures for user stories and enhancing development efficiency.
- Collaborated with the CTO and COO to develop a comprehensive 5-year business strategy, including a detailed hiring roadmap for engineering and product teams to support long-term growth.
Certifications & Education
- Advanced Certified Scrum Master (Scrum Alliance)
- ICAgile Certified Professional - Agile Coaching
- Six Sigma Lean Practitioner
- Master's in Sport Administration – University of Louisville
- Bachelor's in Liberal Arts & Physical Education – Hanover College