Stefanie Hogan

Engineering Leadership | Team Optimization | Strategic Product Delivery

linkedin.com/in/stefanie-hogan

Results-driven Engineering and Product Operations Leader with 10+ years of experience in engineering program management, operational excellence and agile delivery within complex environments. Skilled at optimizing processes, driving cross-functional initiatives, and building high performing teams to support business goals. Passionate about bringing clarity to complex areas and scaling engineering organizations for long-term success.

Core Competencies

✅ Engineering Operations

Engineering Tooling and Automation | Task and Delivery Tracking | Budget and Spend Analysis | Vendor Management | Resourcing and Capacity Planning

✅ Program & Project Management

Crossfunctional Initiative Leadership | Process Optimization | KPI Monitoring & Reporting | Risk Mitigation | Change Readiness & Management | Agile Methodologies

✅ Leadership & Collaboration

Stakeholder Engagement | Resource Optimization | Conflict Resolution | Team Building & Coaching | Strategic Planning & OKRs | Engineering & Product Alignment

Professional Experience

Director of Engineering Operations

Oct 2023 – Present

Skipify | San Francisco, CA

  • Own and manage engineering tooling and task management systems, improving visibility, operational efficiency, and ease of onboarding across engineering.
  • Spearheaded the migration to JIRA Cloud, centralizing delivery tracking and enhancing transparency.
  • Developed and implemented a product prioritization and delivery framework, ensuring trade-off decisions and execution align with company strategy.
  • Manage engineering-wide operational processes, including resource allocation, strategic planning, team capacity alignment, delivery timelines and team offsites.
  • Designed and implemented an incident response framework using OpsGenie; streamlining on-call workflows, reducing response times, and ensuring incidents are handled efficiently. Documented and trained all teams on best practices, improving incident resolution and operational resilience.
  • Manage 8 direct reports and provide mentoring support to the entire product team, fostering professional growth and alignment with organizational goals.

Engineering Operations Lead

Oct 2022 – Oct 2023

Skipify | San Francisco, CA

  • Established engineering development processes and best practices, improving alignment across teams.
  • Led operational initiatives during GoCart's acquisition by Skipify, ensuring a seamless transition.
  • Conducted budget analysis for engineering initiatives, driving cost optimization across projects.
  • Held regular one-on-one meetings with engineers and product managers, fostering strong relationships and enhancing team retention by providing tailored support and proactive engagement.

Senior Scrum Master

Nov 2021 – Oct 2022

GoCart | Denver, CO

  • Directed a critical infrastructure migration project, completing the lift-and-shift in under 90 days with zero downtime (Migration from GoCart to Skipify).
  • Enhanced team predictability through updated metrics, improving transparency and execution speed.
  • Partnered with engineering and product leads to balance priorities and optimize incremental delivery.

Senior Agile Delivery Lead

July 2020 – Nov 2021

84.51 | Cincinnati, OH

  • Led company-wide transformation to value stream agile development, improving operational efficiency across departments.
  • Improved engineering team predictability by 50% through enhanced processes and dependency tracking.
  • Managed a software deprecation project that saved over $11M, optimizing cost structure and tech stack.

Senior Scrum Master

Dec 2019 – July 2020

Humana | Louisville, KY

  • Drove implementation of a continuous deployment cycle, reducing release times by 25%.
  • Oversaw PI planning for 8 teams, aligning goals and improving cross-team collaboration.
  • Developed onboarding documentation and training for new Scrum Masters and Product Owners, standardizing best practices and improving team ramp-up efficiency.

Senior Scrum Master/Engineering Manager

Jan 2018 – Dec 2019

SkuVault | Louisville, KY

  • Led the transition from Waterfall to Agile development methodologies, spearheading the adoption of Agile frameworks and ensuring a seamless transformation across three teams.
  • Designed and delivered training for product owners and business analysts on Agile principles, establishing standardized structures for user stories and enhancing development efficiency.
  • Collaborated with the CTO and COO to develop a comprehensive 5-year business strategy, including a detailed hiring roadmap for engineering and product teams to support long-term growth.

Certifications & Education

  • Advanced Certified Scrum Master (Scrum Alliance)
  • ICAgile Certified Professional - Agile Coaching
  • Six Sigma Lean Practitioner
  • Master's in Sport Administration – University of Louisville
  • Bachelor's in Liberal Arts & Physical Education – Hanover College